Lady Anne Middleton's Hotel,
Skeldergate,
York,
YO1 6DS

(SatNav postcode: YO1 6DU)

t: 01904 611570

f: 01904 613043

e: bookings@ladyannes.co.uk

Conditions of Booking Accommodation

at Lady Anne Middleton's Hotel, York

Individual Reservations

Up to a maximum of 4 rooms reserved in one booking

• All reservations must be guaranteed by credit/debit card, by a cheque deposit, or by an agent
• A deposit of £25.00 is required for each room, this will be charged to the notified card unless you prefer to forward a cheque payment
• In the unlikely event that you have to cancel your reservation, deposits are not refundable or transferable
• Cancellations made less than two days before arrival date (by 2pm 48hrs prior to arrival) will be charged a minimum of the value of the first night of the stay
• All accounts are payable in full prior to departure
• It is advisable to have holiday cancellation insurance to cover any costs incurred

Group Reservations

5 or more rooms reserved in one booking

• All reservations remain provisional and out of hotel inventory until the notified deposit is received and cleared
• The required deposit must be forwarded to the hotel no later than 90 days prior to arrival.  Accommodation will be allocated ONLY when the deposit has been received and cleared
• Prepayment of the balance due must reach the hotel 28 days prior to arrival, otherwise the hotel will only secure accommodation equal to the value of the deposit received.  All other accommodation will be released
• All deposits are non-refundable and non-transferable
• Reservations not secured as detailed in clause (2) will be automatically released without notification
• Should the hotel receive another enquiry for the same date(s), we will request the deposit to be forwarded immediately.  A seven-day option will apply to secure your reservation, otherwise the booking will be released
• Rooming lists must reach the hotel 28 days prior to arrival, with FINAL rooming lists 14 days prior to arrival
• Estimated time of arrival, preferred meal times for contracted meals and any special requests must be notified to the hotel seven days prior to arrival.  Failure to comply implies acceptance of the hotel’s standard procedures
• Porterage incurs an additional charge of £1.50 per bag in and out.  This service must be pre-booked as it is not included in our standard service
• Where credit facilities have been granted, Lady Anne Middleton’s Hotel terms of trade will apply

Conference & Banqueting booking conditions will be notified to each individual booking. However, ALL bookings, including accommodation, are subject to our terms and conditions of trade.

Click here to contact us, or call us on (0)1904 611570