Terms & Conditions of Trade

at Lady Anne Middleton's Hotel, York

  • All accounts are payable on presentation
  • All accounts on which a query is not raised within seven days of presentation shall be deemed approved as presented
  • All accounts unpaid within 30 days of date of invoice will attract interest at a rate of 8% over base on the outstanding total. This is in accordance with the Late payment of Commercial Debts (Interest) Act 1998
  • No Charge will be levied for bookings made if they are cancelled not less than 12 months before the commencement date
  • For cancellations made more than one month before the commencement of the booking25% will be charged of the estimated total in respect of room hire and pre-booked food and beverage charges, and 75% for cancellation made less than one month before the date of the booking
  • If cancelled through a third party or agent no commission will be due to that party or agent
  • We shall always use our very best endeavours to re-let any cancelled accommodation,and if we are successful wholly or in part, the cancellation charges will be correspondingly either reduced or altogether waived
  • In the case where inclusive delegate rates or similar tariffs have been quoted, and the number significantly reduces, an additional room charge may be made to reflect the original size room allocated, unless a smaller room can be substituted.
  • Guaranteed minimum number of covers to be confirmed at the latest 14 clear working days prior to the event. These numbers then automatically become the minimum chargeable or 90% of the original number given, whichever is the larger. This figure may be increased prior to the event by up to 10% on giving three working days notice, and in any event, every endeavour will be made to meet the precise requirements under all circumstances.
  • These terms and conditions are non-negotiable, and are to be construed in accordance with English law.

 

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